789 New Sim’s registration with Biometric Verification Guide Lines

789 and Biometric verification guide lines for New Joiners Program

Biometric Verification guide lines for Subscribers:

According to PTA’s guidelines, a customer can have maximum 5 SIMs against his/her CNIC.

Customer must know about the number of connections he/she has already subscribed on his/her CNIC.

Customer can check the registered SIMs against his/her CNIC by sending 13 digit CNIC number to 668. This will return the operator wise connection count for the submitted CNIC.

The Bio-Metric Center representative will verify the already subscribed connections

The sale will be processed only if the customer has less than 5 registered connections

Customer will scan his/her thumb/finger (Index Finger and Thumb of both Left and Right hand) on the biometric device.

Real time Verification from NADRA will be performed for the thumb/finger impression.

Upon successful verification, SIM will be registered on customer’s CNIC, NICOP or SNIC.

789 Verification guide lines for customer buying SIM from Non-Biometric Centers (Registered outlets allowed by PTA to sell till 31st July)

Customer can buy Ufone SIM from any Registered SIM selling outlet/Franchise/CSC.

According to PTA’s guidelines, a customer can have maximum 5 SIMs against his/her CNIC.

The Sales Center/point representative will validate the authenticity of CNIC and number of already registered connections.

Customer can also check registered SIMs against CNIC by sending 13 digit CNIC number at 668. This will return the operator wise connection count for the submitted CNIC.

After qualifying the CNIC validation and already registered connections, customer will get the SIM from the sales center/point.

If the purchaser is different from the actual customer, then actual customer should call 789 with his/her and purchaser CNIC

The Customer care executive from 789 will ask few verification questions regarding Mother Name, Place of Birth, Father Name and Address.

After verification of the questions asked, the SIM will be activated.

In case there are already 5 or more connections subscribed against the CNIC, the customer has to visit the service center of relevant operator.

Customer can always request the ownership denial and request to disown any number by visiting the service center of relevant operator.

The customer can contact Ufone by dialing 333 from already active Ufone connection or by dialing UAN 111-333-100 for any further assistance.